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FAQs

Q. How long does it take to ship an order? 

A. Orders usually ship same day or the next business day

 

Q. What about shipping costs? 

A. Shipping is free within the USA only. Additional charges may apply for special delivery services

 

Q. Do you just spray it without taking chandelier down? 

A. No need to take the chandelier down

 

Q. Do you need to remove the bulbs? 

A. Please don’t remove any bulbs. Bulb stops any moister to get into the electric socket!

 

Q. How long must the chandelier be turned off? 

A. It depends on the weather! Usually 60-90 minutes

 

Q. Does Brilliante works on crystal figurines? 

A. Yes, Brilliante cleans all kind of crystal figurines brilliantly clean

 

Q. Does it work on Porcelain Chandeliers? 

A. Brilliante is a great product to safely clean any porcelain chandeliers brilliantly clean

 

Q. Do you need to wipe the crystal after spraying?  

A. No need to wipe any crystals. Just spray and let it Drip!

 

Q. Does it tarnish the metal?

A. Brilliante is Ammonia Free and Alcohol-free. It is very safe to use

 

Q. Do you have to vent the room or wear gloves when you use this product?

A. No need to vent the room or to wear any special gloves! Brilliante does not contain chemicals or harmful material! It is safe to use

 

Q. I did not clean my chandelier for almost 5 years. Does Brilliante work? 

A. Yes, Brilliante works great, if the fixture is especially dirty, a second coat may need to be applied

 

Q. Could I use Brilliante on a Tiffany stained glass lamp shade? Could it damage the lead or copper used to hold the glass pieces together? 

A. Brilliante is very safe to use and it will not damage the stained glass. Brilliante cleans any Tiffany lamps Brilliantly clean